Currently · Service Desk Analyst @ London Metropolitan University

Niraj Rijal

Network & Security Engineer, in training and in practice.

I keep networks running and secure, routing traffic, hardening firewalls, and closing tickets by day, while working toward CCNP on the side. MSc in Computer Networking & Cyber Security, London Metropolitan University, 2026.

About

I'm a network and security engineer working full-time on contract as a Service Desk Analyst at London Metropolitan University, following on from my placement year there. I recently completed my MSc in Computer Networking and Cyber Security with Work Experience at LondonMet.

My foundations are in routing, switching, and firewall administration, CCNA, ASA and FortiGate, and I'm currently working toward CCNP to go deeper into enterprise routing and switching. Day to day I also work across Microsoft 365, Entra ID and Intune, supporting users and endpoints as part of the service desk.

  • RoleService Desk Analyst
  • LocationLondon, United Kingdom
  • DegreeMSc Comp. Networking & Cyber Security
  • UniversityLondon Metropolitan University
  • Graduated2026
  • Emailniraj.rijal229@gmail.com
  • Phone (UK)+44 7824 150577
Experience

Where I've worked.

Current

Service Desk Analyst

London Metropolitan University · Full-time, Contract

Continuing on from my placement, resolving user and infrastructure issues, and supporting Microsoft 365, Entra ID and Intune for the university's IT services.

Placement Year

Placement

London Metropolitan University

Completed a placement year as part of my MSc, gaining hands-on experience supporting networks and systems in a live environment.

3 Months

Network Enthusiast (Intern)

WorldLink Communications Ltd

Early hands-on exposure to ISP level networking, switches, routers, and wireless access points.

Skills

What I work with.

Networking

Routing & Switching (CCNA)75%
Network Troubleshooting65%

Security

Firewalls (ASA / FortiGate)80%
Cyber Security Fundamentals70%

Cloud & Systems

Cloud Computing (Azure)60%
Computer Hardware65%

IT Service & Microsoft 365

Microsoft 365 Administration70%
Entra ID (Azure AD)65%
Intune (Endpoint Management)60%
Active Directory & Group Policy60%
Certifications

Credentials.

In progress

CCNP

Cisco Certified Network Professional

Certified

CCNA

Cisco Certified Network Associate

Certified

Azure AZ-900

Microsoft Azure Fundamentals

Certified

FortiGate

Fortinet Network Security

Certified

Juniper Networks

Juniper Networks Certification

Certified

Splunk

Splunk Fundamentals

Certified

CyberArk

CyberArk Fundamentals

Certified

Oracle

Oracle Certification

Certified

Silver Peak

SD WAN Fundamentals

Education

Academic background.

2026

MSc Computer Networking and Cyber Security with Work Experience

London Metropolitan University, includes a completed placement year in industry.

Prior

BSc Computer Science and Information Technology (CSIT)

Bachelor's degree, foundation in computing, networks and systems.

Contact

Let's talk networks, security, or opportunities.